Here are the answers to frequently asked questions. If the answer to your question is not answered, please feel free to contact us directly via the form on the contact page.
The registration is valid during five years. An extension costs 5 Euro and is again valid during five years. The author automatically receives an e-mail mentioning the registration’s expiration 3 months before the expiry date. SABAM reserves the right to permanently remove expired depots.
1. Log into your account and go to the Depot overview. Select the depot from which you wish to obtain a certificate. Click on 'certificate'. Note: certificates can only be created from active depots.
2. If you do not have any 'Credits certificates', you need to buy them in advance. A credit costs 15 euro and can be ordered online in the Shop.
3. After clicking 'certificate' you will get a pop-up stating that a certificate costs 1 credit. After confirmation, the 'certificate' button changes to the date of certificate creation. Click on the date to view the certificate.
4. You can now create a PDF of the certificate. Click 'Download PDF' in the top right corner. The PDF file will be downloaded in the browser to the downloads folder.